South Peninsula Moms Last updated: 19 May 2026
1. Introduction
South Peninsula Moms (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website at southpeninsulamoms.co.za.
By using our website, you agree to the collection and use of your information as described in this policy.
2. Who We Are
Responsible Party: Nicole Downes
Trading as: South Peninsula Moms
Website: southpeninsulamoms.co.za
Email: nicole@southpeninsulamoms.co.za
Location: Cape Town, South Africa
3. Information We Collect
We collect the following personal information:
Account and registration information: Your name, email address, and password when you create an account on our site.
Business listing information: Business name, description, address, phone number, website, social media links, and images that you submit as part of a business listing.
Payment information: When you purchase a listing subscription, payment is processed securely through PayFast. We do not store your credit card or banking details on our servers. PayFast retains payment tokens for recurring subscription billing in accordance with their own privacy policy.
Communications: Any messages you send to us via email or contact forms.
Technical data: IP address, browser type, and pages visited, collected automatically when you use our website.
4. How We Use Your Information
We use your personal information to:
- Create and manage your account
- Process and manage your listing subscription
- Display your business listing on our directory
- Send you transactional emails (account confirmation, payment receipts, subscription renewals)
- Respond to your enquiries and provide customer support
- Send you service-related notifications
- Improve and maintain our website
We will not use your information for unsolicited marketing without your consent.
5. Sharing Your Information
We do not sell your personal information to third parties. We may share your information with:
PayFast: To process subscription payments. PayFast is a South African payment gateway and handles your payment data under their own privacy policy.
Our hosting provider (xneelo): Our website is hosted on xneelo servers in South Africa. Your data is stored on South African servers.
Legal requirements: We may disclose your information if required to do so by law or in response to a lawful request from a public authority.
6. Business Listing Information
Information you submit as part of a business listing (business name, description, contact details, images) will be displayed publicly on our website and may be indexed by search engines. Please only submit information you are comfortable making public.
7. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use cookies to keep you logged in and to understand how visitors use our site.
You can disable cookies in your browser settings, but this may affect the functionality of the website.
8. Data Retention
We retain your personal information for as long as your account is active and for a reasonable period thereafter in case of disputes or legal requirements. If you close your account or request deletion of your data, we will remove your personal information within 30 days, except where we are required to retain it by law.
9. Your Rights Under POPIA
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, please contact us at nicole@southpeninsulamoms.co.za.
Information Regulator (South Africa) Email: inforeg@justice.gov.za Website: www.justice.gov.za/inforeg
10. Security
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Our website uses SSL encryption (HTTPS) and our hosting provider maintains secure server infrastructure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to third-party websites (such as our Facebook group). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: nicole@southpeninsulamoms.co.za Website: southpeninsulamoms.co.za